SignPact Terms of Use

1. Acceptance and scope

These Terms are a legal agreement between you and Sycana Health AI LLC for the SignPact app and any updates we provide. By downloading, installing, or using the app, you agree to these Terms. If you do not agree, do not use the app.

Your use of the app is also subject to the rules of the store you used to download it, including Google Play Terms of Service and Apple's applicable terms.

2. Licence and intellectual property

We grant you a limited, non-exclusive, non-transferable, revocable licence to use SignPact on devices you own or control, subject to the store's usage rules. We and our licensors retain all rights, title, and interest in the app, including software, design, trademarks, and content we provide.

You may not copy, modify, reverse engineer, decompile, redistribute, resell, rent, sublicense, scrape, or circumvent technical protections, except where applicable law expressly permits it.

3. Your content and backups

You retain ownership of the documents, photos, records, signatures, and other content you create or import. You grant us only the limited rights needed to provide the app's on-device features. Because we do not receive your content, we do not claim a broad licence to it.

You are responsible for the legality, accuracy, and confidentiality of your content; for obtaining any consents needed for client, tenant, or document data; and for keeping backups. SignPact is a tool, not a records custodian.

4. Purchases and subscriptions

SignPact Pro is offered as a one-time lifetime unlock on Google Play. On the Apple App Store, SignPact may offer a lifetime purchase and monthly or yearly auto-renewable subscriptions. The price, billing period, and any offer are shown on the store purchase screen before you pay.

Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel in Google Play or your Apple Account. Refunds are handled under the store's refund policy.

5. Acceptable use

You may not use the app to violate any law, infringe intellectual property or privacy rights, distribute malware, attempt unauthorised access, interfere with the app or another person's devices, or engage in fraud or deceptive conduct. You may not use the app to provide regulated legal, medical, insurance, tax, or financial advice on our behalf.

6. Third-party services

SignPact relies on services provided by Apple and Google, such as Google Play Billing, StoreKit, Health Connect, HealthKit, CloudKit, iCloud Keychain, and ML Kit. Your use of those services is governed by their terms and privacy policies. We are not responsible for third-party services, and their availability may change.

7. Electronic signature and legal disclaimer

SignPact is a document-preparation and visual-signing tool. It is not a certificate authority, trust-service provider, qualified or advanced electronic-signature service, law firm, or legal adviser. It does not provide cryptographic PAdES validation or guarantee that a signature will be legally enforceable in a particular jurisdiction or transaction.

You are responsible for obtaining any required consent to electronic signatures, providing any required disclosures, verifying signer identity and intent, retaining records, and confirming that the document and signature satisfy applicable law (including the U.S. ESIGN Act, UETA, or local equivalents). Do not use SignPact for documents that legally require a specific signature technology or notarization unless you have independently verified compliance.

Documents may contain sensitive personal information. Protect your device, use a strong backup passphrase, and store backups securely. Documents inside Android backup ZIPs are not encrypted.

8. Disclaimer of warranties

To the maximum extent permitted by law, SignPact is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the app will be uninterrupted, error-free, or that any calculation, scan, record, or export will be accurate or complete.

9. Limitation of liability

To the maximum extent permitted by law, Sycana Health AI LLC is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or business opportunity, arising from or related to the app. Our aggregate liability for all claims relating to the app will not exceed the greater of the amount you paid us for the app in the twelve months before the claim or USD 50.

Nothing in these Terms limits rights that cannot be waived under applicable consumer law.

10. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Sycana Health AI LLC, its officers, employees, and suppliers from claims, damages, losses, and expenses (including reasonable legal fees) arising from your content, your misuse of the app, or your violation of these Terms or another person's rights.

11. Termination

You may stop using SignPact at any time by uninstalling it. We may suspend or end support or distribution if required by law, store rules, or a security issue. On termination, the licence ends, but provisions that by their nature should survive (including disclaimers, liability limits, and governing law) continue to apply. Store refunds are handled under the store's policy.

12. Governing law and disputes

These Terms are governed by the laws of the State of Arkansas, United States, without regard to conflict-of-law rules. Before filing a claim, you and we agree to try to resolve the dispute informally for 30 days by written notice to legal@sycana.com.

If the dispute is not resolved, it may be brought in the state or federal courts located in Pulaski County, Arkansas, and each party consents to that jurisdiction. Nothing here prevents you from bringing a claim in a court that applicable consumer law requires to be available, or from contacting a regulator.

13. Apple App Store and Google Play terms

For a version obtained from the Apple App Store, you acknowledge that these Terms are between you and Sycana Health AI LLC, not Apple. Apple is not responsible for the app or its content. The licence is limited to Apple-branded devices and the Apple Media Services Usage Rules. Sycana Health AI LLC, not Apple, is responsible for maintenance and support, warranty, product claims, and intellectual-property claims relating to the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. You represent that you are not located in a country subject to a U.S. government embargo and are not on a prohibited-party list.

Sycana Health AI LLC, not Apple, is responsible for addressing any claim that the app fails to conform to a legal or regulatory requirement, and for consumer protection, privacy, or product-liability claims relating to the app.

Apple's Apple's Standard End User License Agreement also applies to App Store downloads. These Terms supplement it; if there is a conflict, the provision that gives you greater mandatory consumer protection applies. For Google Play downloads, the Google Play Terms of Service apply.

14. General

If any provision is unenforceable, the remaining provisions stay in effect. These Terms and the documents they reference are the entire agreement about the app. You may not assign these Terms without our written consent; we may assign them to an affiliate or successor. Neither party is liable for delay caused by events beyond its reasonable control. A failure to enforce a provision is not a waiver. Notices to us must be sent to legal@sycana.com.

15. Contact

Questions about these Terms: legal@sycana.com. Support: contact@sycana.com.

Sycana Health AI LLC, Little Rock, Arkansas, United States.