Commercial Pricing & Pilot Terms

Transparent, Volume-Tiered Pricing for Specialty Practices

Every specialty practice operates with different intake volumes, provider schedules, and EHR configurations. We scope pricing transparently per clinic with no hidden setup fees, so your team gets exactly what is needed to eliminate manual intake.

How Pricing Is Determined

Monthly Referral Volume

Tiered pricing scaled to your practice’s inbound referral volume, whether handling 150 referrals/month at a single-provider clinic or 5,000+/month across a multi-location health group.

Clinical Modules Enabled

Choose the modules your workflow needs: AI Ingestion & 1–5 Triage, Waitlist Slot Backfill, Referring Physician Portal, and Two-Way Patient SMS.

EHR Integration Tier

Native SMART on FHIR R4 writeback for Epic, or adapter registry connectivity / 1-click SOAP export for other ambulatory EHR systems.

What Every Sycana Subscription Includes:

Dedicated secure inbound fax line provisioning (Telnyx)
Full AI clinical extraction and 1–5 urgency scoring
Automated missing document detection and fax-back drafting
Centralized scheduler workstation with queue prioritization
Referring physician digital portal access
Patient mobile tracking and two-way SMS communication
Executed Business Associate Agreement (BAA) and SOC 2 security packet
Tamper-evident audit logging with 7-year retention
Staff onboarding and workflow training sessions
Fast Pilot Provisioning

Start a 30-Day Clinic Pilot

Most specialty practices begin pilot provisioning within 1 business day. We provision your dedicated fax number, train your schedulers, and run side-by-side with your existing workflow so zero referrals are interrupted.

HIPAA BAA signed prior to pilot
No long-term commitment required
Measured intake time & SLA reporting
Request Custom Clinic Quote

Frequently Asked Pricing Questions

Why is pricing quote-based rather than self-service credit card?

Because sycana AI processes Protected Health Information (PHI) under federal HIPAA regulations, every client requires an executed Business Associate Agreement (BAA), dedicated secure infrastructure provisioning, and configuration of provider schedules and fax lines before any patient records are processed.

Are there setup or implementation fees?

Standard onboarding, user training, and dedicated fax line configuration are included with all clinical subscriptions. Complex multi-facility health system integrations requiring custom HL7 interface engine builds may carry itemized deployment engineering scopes agreed in advance.

Can we test sycana AI with sample or historical faxes first?

Yes. During our clinical demonstration, we can process a synthetic or de-identified referral packet to demonstrate extraction accuracy, urgency scoring citations, and scheduling readiness indicators in real time.