JobTab Privacy Policy

1. Who we are and what this policy covers

Sycana Health AI LLC (we, us, or our) publishes JobTab. We are located at Little Rock, Arkansas, United States.

This policy applies to the JobTab Android app and the JobTab iOS app, including local storage, exports, and optional iCloud sync. It does not apply to sycana.com, the Sycana healthcare referral platform, or services operated by Apple, Google, or other third parties.

2. Summary

JobTab keeps your business records on your device. On Android, Sycana does not receive your records. On iOS, records may sync through your own private Apple iCloud account using CloudKit; Sycana cannot access that database. There are no JobTab accounts, no Sycana analytics, and no advertising or cross-app tracking SDKs.

3. Information you create

You may enter a business profile (company name, phone, email, address, licence number, tax and payment terms, payment handles, and an optional logo), client details (name, phone, email, address, and notes), and documents such as estimates, invoices, line items, payments, notes, job-site addresses, purchase-order references, photos, and signatures.

This information is used only to provide the app's invoicing, estimating, export, backup, and reminder features. Sycana does not receive it and does not sell it.

4. Where your data is stored

On Android, records are stored in JobTab's private app database and files. On iOS, records are stored locally with SwiftData and, when iCloud is available and enabled for the app, synced across your own devices through Apple's CloudKit Private Database. Sycana does not have access to your private iCloud container and cannot view, inspect, or decrypt your records.

Apple processes CloudKit data under Apple's Privacy Policy. You can delete records in the app. Deleting the app removes local data; iCloud copies may remain until you delete them in the app or manage your iCloud storage in iOS Settings.

5. Photos, signatures, and metadata

Photos are selected with the system photo picker. JobTab does not request broad storage access. Selected photos are copied into app-private storage, downsampled, and stripped of EXIF metadata, including GPS location. Signatures are drawn on screen and saved as image files. Photos and signatures are included in a PDF or backup only when you choose to share or export them.

6. Backups and exports

You can create a JobTab backup file. It is a JSON archive that may contain the information above, including embedded photo, signature, and logo images. The app creates a backup only when you ask. You choose where to send it through the system share sheet; Sycana does not upload it. Backups are not encrypted by JobTab, so anyone with the file can read it. Keep backups secure.

PDF and CSV exports contain the information you choose to share. The recipient and the app you use to send a file handle it under their own policies.

7. Notifications and payment links

If you allow notifications, JobTab may schedule local reminders for overdue invoices. Notification content is not sent to Sycana. Venmo, PayPal, and Cash App links open those providers' payment pages, and Zelle details are printed on the PDF so you can send the payment yourself. JobTab does not process or transmit payments and is not a money transmitter. Those providers' terms and privacy policies apply.

JobTab may ask Google Play to show its in-app review prompt. Google Play handles that request and the app does not send it your records.

8. Purchases and subscriptions

JobTab Pro purchases and subscriptions are processed by Google Play Billing on Android and Apple In-App Purchase on iOS. We receive the product identifier, purchase state, and the transaction or entitlement token needed to unlock and restore Pro features. We do not receive or store your payment card number or full billing address.

Google and Apple process payment and account data under their own privacy policies: Google's Privacy Policy and Apple's Privacy Policy. Purchase state may be cached locally so the app can work offline and restore purchases.

9. No sale, advertising, or tracking

We do not sell, rent, or share personal information for advertising. The app does not include Sycana-operated advertising, analytics, or cross-app tracking SDKs, and we do not use your content for advertising or eligibility decisions.

We do not request App Tracking Transparency permission because we do not track you across apps or websites owned by other companies.

10. Legal bases, rights, and choices

If the GDPR or UK GDPR applies, we process purchase and entitlement data to perform our contract with you, and for our legitimate interests in operating, securing, and supporting the app. We do not receive the content you create in the app. Apple and Google act as independent controllers for their store services.

Depending on where you live, you may have the right to access, correct, delete, port, object to, or restrict processing, and to withdraw consent. Because we do not hold your app content, most requests are fulfilled on your device or through your Apple or Google account. You may also contact privacy@sycana.com. You can complain to your local data-protection authority.

California residents: we do not sell or share personal information as those terms are defined by the CCPA/CPRA, and we do not use personal information for cross-context behavioral advertising. You may contact privacy@sycana.com to exercise applicable rights.

India: where the Digital Personal Data Protection Act applies, you may contact our grievance contact at privacy@sycana.com to exercise rights of access, correction, and erasure.

11. Retention and deletion

Data remains on your device until you delete it in the app, clear the app's storage, or uninstall the app. Deleting a document also removes its associated photo and signature files from app-private storage. On iOS, delete records in the app and manage any remaining iCloud copies in iOS Settings. Backups and exports you created remain wherever you saved them; Sycana cannot delete files it never received.

12. Security

App data is stored in the app's private sandbox and protected by your device operating system. Optional biometric unlock uses the operating system's authentication APIs; we do not receive or store your fingerprint, face data, or device passcode.

No method of storage or transmission is completely secure. Keep your device protected with a passcode, current system updates, and a secure backup location.

13. Children

The app is a general-purpose utility and is not directed to children under 13 (or under 16 in the European Economic Area and the United Kingdom). We do not knowingly collect personal information from children. If you believe a child has provided information, contact privacy@sycana.com.

14. International transfers

Sycana is based in the United States. Apple and Google process store, payment, and sync data globally under their own policies and safeguards. We do not transfer the content you create in the app to Sycana servers because we do not receive it.

15. Changes to this policy

We may update this policy. The effective date at the top will change, and material changes will be presented in the app or store listing before they take effect. Continued use after the effective date means you accept the revised policy.

16. Contact

Privacy questions and requests: privacy@sycana.com.

Legal notices: legal@sycana.com. Support: contact@sycana.com.

Sycana Health AI LLC, Little Rock, Arkansas, United States.