sycana AI AI-native referral intelligence for GI clinics and specialty practices. sycana AI automates the entire referral intake workflow from fax ingestion through to scheduling. It reads every incoming referral, extracts clinical data, scores urgency, detects missing documents, and hands your scheduling team a prioritized, ready-to-work queue. What it does - Ingests referrals from fax, PDF upload, or referring physician portal - Extracts patient demographics, clinical history, insurance, and referring provider details using AI - Scores urgency (1-10) and complexity for every referral - Matches referrals to the right provider based on specialty and availability - Flags missing documents and automatically drafts fax-back requests to referring clinics - Runs insurance eligibility checks and prior authorization tracking - Provides a full scheduler workstation with booking readiness indicators and waitlist management - Sends appointment confirmations and reminders via SMS with two-way messaging and opt-out compliance - Connects to Epic natively via SMART on FHIR; supports all other EHRs via structured PDF export What it is not sycana AI is not an EHR replacement. It is a referral intelligence layer that sits alongside your existing EHR and handles the unstructured intake work your team currently does manually. Who it is for - GI clinics and gastroenterology practices - Specialty care practices managing high referral volume - Scheduling coordinators and clinical operations teams - Medical directors and practice executives tracking referral leakage and revenue recovery - IT and compliance leads in healthcare organizations Compliance and security - HIPAA-compliant with BAA signed for every enterprise client - Data encrypted at rest and in transit - Role-based access control with automatic PHI redaction for non-clinical staff - Immutable audit log with 6-year archival - Zero on-prem footprint, browser-based access Pages - Full product overview (HTML): https://sycana.com/ai.html - Extended reference: https://sycana.com/llms-full.txt - Homepage: https://sycana.com - For clinical teams: https://sycana.com/solutions/clinical - For executives: https://sycana.com/solutions/executives - For IT and security: https://sycana.com/solutions/it-security - Security overview: https://sycana.com/security - Request a demo: https://sycana.com Patient Portal sycana AI includes a patient-facing portal accessible via mobile browser or installable as a PWA. What patients can do - View the real-time status of their referral (pending, scheduled, completed, etc.) - See upcoming appointments with clinic name, date, time, and prep instructions - Securely message the receiving care team within each referral thread - View and download referral documents and post-visit outcome notes - Check insurance verification status and prior authorization progress - View and pay any self-pay amounts via integrated Stripe checkout - Manage notification preferences (SMS, email, push) - Grant caregiver access so a family member can manage their care on their behalf Referring Clinic Portal sycana AI includes a dedicated portal for referring physicians and their staff. What referring clinics can do - Submit referrals directly through a secure web portal — no fax required - Track the status of every outbound referral in real time - Upload supporting documents (lab results, imaging, notes) to a referral - Receive notifications when a referral is accepted, scheduled, or completed - View the referring clinic's full referral history and analytics - Manage referring clinic profile, staff, and notification preferences